Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of cesar roman

cesar roman

November 21, 2024

4  out of  5
rating by cesar roman
"They treat you good ! ........ ask for Angelica"
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
Profile photo of Natica Aguilera

Natica Aguilera

November 2, 2024

5  out of  5
rating by Natica Aguilera
"I had the best experience with Angie Gonzalez! She explained all the terms that are on the policy to help me understand what coverage I would have. I had gotten insurance through a broker and my policy wouldn’t have been active for 7 days when I needed it right away. She helped me get a better rate and the experience was just 100/10!"
We responded:
"Natica, Thank you for 5-Star review. It is our honor to insure your very first car. :) A special thank you to you and your family for allowing us to serve your insurance needs since 2006. We look forward to many more years. "
Profile photo of Shelia Jeter

Shelia Jeter

March 19, 2024

5  out of  5
rating by Shelia Jeter
"Peggy and her team are always nice and friendly, treating me as an individual. My concerns and service needs are always addressed appropriately and promptly."
We responded:
"Sheila, Thank you for the nice review. We take pride in taking care of our customers. My team and I are happy to be of assistance to you. "
Profile photo of Stella Lemus

Stella Lemus

February 8, 2024

5  out of  5
rating by Stella Lemus
"Thank you Andy from Peggy Bates office for all your help. Your the best!"
Profile photo of Karl Allen

Karl Allen

November 9, 2023

5  out of  5
rating by Karl Allen
"Peggy was very helpful. By far the most helpful andosy courteous agent i have net. Thank You Peggy for making my move easier!"
We responded:
"Karl, We appreciate your positive feedback and extend a warm welcome to California and the Peggy Bates Agency. Our team is thrilled that you have selected us for your insurance needs. "
Profile photo of Grant Weber

Grant Weber

November 1, 2023

5  out of  5
rating by Grant Weber
"Catered to my schedule and was very speedy with getting me my quote and signing!"
We responded:
"Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with our service. Providing excellent assistance and ensuring customer satisfaction is our top priority."
Profile photo of Angel Ochoa

Angel Ochoa

October 28, 2023

5  out of  5
rating by Angel Ochoa
"Was in need of insurance ASAP and I got the help I needed right away ! Grateful for them 🙏🏼 please consider this location for insurance and see what help they can provide with your insurance needs for Vehicle or home !"
We responded:
"My team and I appreciate your 5-Star review and the kind words you've shared. We take great pride in being able to assist you. It is our goal to provide Remarkable service. "
Profile photo of Jose Fierros-rojas

Jose Fierros-rojas

October 27, 2023

5  out of  5
rating by Jose Fierros-rojas
"Best experience ever!!! Staff is super helpful and Kind!! Walked me through every step of the way!! I got an affordable quote. They succeeded where others have failed!!"
We responded:
" Thank you for taking the time to share your experience and for awarding us with a 5-star rating. We are incredibly grateful for your support and look forward to serving you in the future."
Profile photo of Courtney Van

Courtney Van

October 13, 2023

5  out of  5
rating by Courtney Van
"Dealing with insurance is never fun, but it's always a seamless experience when Andy helps me out. She answers all of my questions and makes every experience pretty quick and easy. Thank you!"
We responded:
"Courtney, Thank you for the kind remarks and for taking the time to give us a great review. I agree. Andy is great. We are thrilled to hear that you had a positive experience with us, and we hope to have the opportunity to serve you again in the future. "
Profile photo of Jenny Savong

Jenny Savong

September 27, 2023

5  out of  5
rating by Jenny Savong
"Angie was great!! She was really informative & was so sweet. The service was quick & she was helpful by showing us different quotes. Highly recommend her!! She's the best!!"
We responded:
"We are delighted to welcome you to our agency. Thank you for taking the time to leave us a 5-star review. Our goal is to provide remarkable service. We look forward to serving your insurance needs for many years to come."
Profile photo of Ever Garcia

Ever Garcia

September 20, 2023

5  out of  5
rating by Ever Garcia
"Great customer service at this location. For any questions or problems they are always there to answer quickly! Especially my agent Peggy Bates. Happy to be a customer of theirs now and for as long as I have a vehicle."
We responded:
"Ever, Thank you for the 5-Star review. I also want to thank you for joining our State Farm family. Your family members have been loyal customers for many years. We look forward to serving your insurance needs for many years to come. "
Profile photo of JEFFERSON STEVEN ZAPATA SANCHEZ

JEFFERSON STEVEN ZAPATA SANCHEZ

September 18, 2023

5  out of  5
rating by JEFFERSON STEVEN ZAPATA SANCHEZ
"Perfect"
We responded:
"Jefferson, Thank you so much for the 5-five star review. We appreciate you as a customer and are here to help you with your insurance needs. We are happy to have you as part of our State Farm family. "
Profile photo of Emely Garcia

Emely Garcia

September 12, 2023

5  out of  5
rating by Emely Garcia
"Great service"
We responded:
"Emely, Welcome to our agency and thank you for the 5-star review. Our goal is to provide Remarkable service. We are happy to have you and your mom as part of our State Farm family. "
Profile photo of salvador orozco

salvador orozco

September 11, 2023

5  out of  5
rating by salvador orozco
"Contento de ke me hasen sentir bien atendido siempre y me hablan como ke me conosen gracias por sus attenciones ref: con lo de mi aseguranza gracias Angie y gracias Andy"
We responded:
"Muchas gracias senor Orozco por ser un cliente leal. Esperamos poder servirle a usted y a su familia por mucho mas tiempo. "
Profile photo of gloria huezo

gloria huezo

September 6, 2023

5  out of  5
rating by gloria huezo
"I love State Farm i have so much going on that when I forget a payment they will text and help you so quickly to get that done and their always so sweet and kind"
We responded:
"Thank you so much for being a loyal customer. We are so grateful and look forward to continuing to serve you and your family. "
Profile photo of gwendolyn Smith

gwendolyn Smith

September 2, 2023

5  out of  5
rating by gwendolyn Smith
"When every you have a need or just a question, you always receive excellent customer service from the beginning to end ."
We responded:
"Gwen, Thank you for being part of our State Farm family for over 18 years. We are always here for any of your insurance needs. We also appreciate all the referrals. "
Profile photo of James Gil

James Gil

July 10, 2023

5  out of  5
rating by James Gil
"Amazing staff, very responsive and helpful!"
We responded:
"Thank you for allowing us to serve the insurance needs of you and your family for 17 years. We appreciate the 5-Star review. "
Profile photo of Bernadette Riley

Bernadette Riley

June 13, 2023

5  out of  5
rating by Bernadette Riley
"Reasonable rates, Friendly, helpful agent with quick response. 10/10 would recommend!"
We responded:
"Bernadette, Welcome to the Peggy Bates, State Farm Insurance Agency. Thank you for becoming part of our State Farm family. We look forward to assisting you with all of your insurance needs. "
Profile photo of Ily Ana

Ily Ana

April 7, 2023

5  out of  5
rating by Ily Ana
"I've never been treated so good by an insurance company until today! Angie set the bar so high I never want to talk to anyone else about my insurance unless it's with her. She is so sweet and helped me with everything I needed. Thanks Angie you're literally the BEST!!!!!!!!!!!!! If I could give a thousands stars I would! :)"
We responded:
"Ily, Thank you for the great review. I agree with you. Angie is the best. She takes great pride in taking care of our State Farm customers. We are happy to have you and Jonathan as part of our State Farm family. "
Profile photo of Veronica Rivera

Veronica Rivera

March 29, 2023

5  out of  5
rating by Veronica Rivera
"I have been working with Peggy and Angie for years. They are absolutely amazing, so helpful and genuine!!"
Profile photo of Aurora Rocha

Aurora Rocha

March 17, 2023

5  out of  5
rating by Aurora Rocha
"Great customer service! Angie is super nice and always a great help!"
Profile photo of Jess

Jess

March 8, 2023

5  out of  5
rating by Jess
"Best Insurance I’ve ever had for the last 25 years. Highly recommend Peggy’s Bates Office for all your insurance needs."
We responded:
"Jessica, Time really flies. We are proud to have you as part of our State Farm family. Thank you for allowing us to serve the insurance needs of you and your family for 25 years. We look forward to many more. "
Profile photo of Jorge Urias

Jorge Urias

March 5, 2023

5  out of  5
rating by Jorge Urias
"Very great service"
Profile photo of Armando Machado

Armando Machado

March 4, 2023

5  out of  5
rating by Armando Machado
"Family… The one word that comes to mind when I think of the women inside this office. Thank you for everything you’ve done for my family and I …. Thanks for contributing to our well being."
We responded:
"Armando, We are very happy that you are part of our State Farm family. Thank you for allowing us to be there for you and your family over the years. We look forward to many more. "
Profile photo of Andy Serrato

Andy Serrato

March 3, 2023

5  out of  5
rating by Andy Serrato
"Have been a customer and employee of Peggy's for many years, I've always been treated as family."
We responded:
"Andrea, Thank you for the review. We take pride in serving our customers with their auto, home, life needs. As always, we are a call, click or text away. "